Satisfaction Guarantee
If you are not satisfied with your purchase, you can contact us within 30 days of delivery and ask for an exchange of products or a full refund (please see refund policy below).Refund Policy
All refunds must be done in full. This means that if you wish to get a refund, you have to return all the products for a full refund. No partial refunds are allowed.The amount refunded will depends on the return condition of the products. Upon receipt of the products, we will conduct an inspection, and will advise on the amount to be refunded.
Exchange Policy
Instead of getting a refund, you can exchange the product you bought for another product AS LONG AS the total value is more than or equal to the amount paid. This means that if your purchase was $100, you would have to exchange for items of total value equal or more than $100.All exchange have to be done at our office. Pls contact us for an appointment
Lowest Price Guarantee
We at SG Wedding Favors believe in quality and value. We know that planning a wedding can be very time consuming and costly so we strive to make your shopping experience at SG Wedding Favors as easy and stress-free as possible. With this goal in mind, our friendly staff is dedicated to bringing you the best selection of wedding favors, at the lowest prices.
We Price Match
We want you to shop with confidence at SG Wedding Favors. If you find the exact same item offered at a lower price elsewhere in Singapore, please give us a call and we will be happy to match the price. This is our commitment to customer satisfaction.
How It Works
Competitor's item must be an identical item by the same manufacturer and the item must be in stock. We cannot honor our price match guarantee program once the order has been shipped. We do not price match sale on clearance items. Please call us at +65-31509190 or email us at enquiries@sgweddingfavors.com for all price match enquiries.
